Awesome customer service at time of purchase. They even send photos of the actual wig you will recieve before they ship it. Excellent shipping time. HAIR IS FULL! It's not heavy to wear, but heavy when wet. Minimal shedding which occur with curly hair anyway. I was reluctant to dye this beautiful wig because bleaching is harsh on hair. A deep condition in silicone mix and a diffuser will bring it back to life. This hair dyed very quickly! I did have some questionable strings that did not lift in color at all, but they where only noticeable when customizing and plucking the hairline on the lace. I just plucked them out. Hair surprisingly don't tangle as much, but of course because it is dyed I have to keep products in it to help with the frizz & dryness. I doubt that would have been an issue before the bleach. I did have to tint my lace because it was a tad light for my skin complexion. The lace is very durable. I wish I would have bought the full lace. I love it & will buy another!
